eBay Marketplace Account Deletion/Closure Notifications
eBay provides their users a way to request that their personal data be deleted from eBay’s systems, as well as deleted from the systems of all eBay partners who store/display their personal data, including third-party developers integrated with eBay APIs via eBay Developers Program.
To assist third-party developers in deleting customer data, eBay has created a push notification system that will notify all eBay Developers Program applications when an eBay user has requested that their personal data be deleted and their account closed. This document will discuss what third-party developers will need to do to receive, respond to, and validate these eBay marketplace account deletion/closure notifications.
Step 1: Email to notify if marketplace account deletion notification endpoint is down
- Enter your email address, if the Odoo instance is down or the endpoint is not available in this case, eBay will send you a notification to delete customer details from the system.
- In this case, the seller’s responsibility is to delete customer details from the system.
Step 2: eBay Account Deletion Notification Endpoint
- Go to eBay » Configurations » Settings.
- Under eBay Marketplace Configuration » eBay Marketplace Account Deletion/Closure Notifications, Click on copy the button of eBay Account Deletion Notification Endpoint to copy the endpoint.
- Edit and set the endpoint into field Marketplace account deletion notification endpoint of eBay site.
- Note : eBay Requires an HTTPS endpoint for sending Notification to Odoo.
Step 3: eBay Verification Token
- Go to eBay » Configurations » Settings.
- If the Token is not available to copy, then click on Generate Token and generate new token.
- Copy the eBay Verification Token and Edit token in eBay marketplace account deletion/closure notifications, In the field Verification token.
- After that click on ‘Send Test Notification’.
Step 4: Send Test Notification
- When you click on the button, the system will verify the endpoint with a verification token.
- Endpoints must be required with HTTPS protocol.
If any eBay customer account is deleted, then the system will auto-delete all customer PII (Personal Identification Information) from the Odoo. Ex : name,address,phone number,email,etc.