• Once the unshipped orders are imported into Odoo, The user can update the tracking number for each delivery order.

• If The user has only a single tracking number then the user can configure it in the carrier tracking reference field which is provided by default in Odoo.

• If the user has multiple tracking numbers then the user can use Odoo packaging features. Pack the package and add the reference to the package.

• For all information exported through the connector in Amazon, the system will generate the Feed Submission History.

• To check feed submission history go to logs » feed submission history

• The system will also automatically check the feed results via the scheduler. The User can also get feed results manually by clicking on the button Get feed result. After exporting the information the user needs to wait for 120 seconds to get feed results.

• If for some reason the feed submission fails, the order status will not update automatically in Amazon. In this case, contact Emipro Support.

Note

• If the product type is Kit (BoM), the system will also manage update orders status but does not allow partial update orders status.

There are 2 ways to update tracking numbers:

1. Manually Through Operations

• The user can also update the tracking number for all the marketplaces manually at any point in time using this feature

• The user can perform this task from below

• Step-1: Go to ​Amazon ↣ Operations​

• Step-2: Select the Amazon Seller

• Step-3: Select operations as FBM

• Step-4: Select FBM operation as Export Shipment Info/Update Order Status

• The user will even need to mention the marketplace in which the user wishes to operate.

• In an update, the order status will select the delivery date as the shipment date.

2. Automatically Through Scheduler

• The user can configure this automated job from Amazon configuration. This scheduler will set a specific interval for updating order status and tracking number from your sales orders from Odoo to Amazon. The user can set different schedulers for different sellers.

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